We understand and value your privacy and are committed to protect your personal information. We follow every necessary step to ensure that your information remains confidential. Here is the summary of the policies employed by Amazon Finance with respect to privacy commitment.
When you contact Amazon Finance, we may keep a record of that communication to occasionally ask you to either complete surveys or participate in competitions.
The personal information data we collect depend on the services you are dealing with us, and this may include name, contact details, employment, financial and lifestyle data. The information will be collected only when it is necessary, we will inform you prior and will collect the information directly from you.
We generally collect your personal information for the following reasons:
Amazon Finance will not disclose any of your personal information until we have your permission. This information will be shared only when we consider it is necessary to serve your objective. And we may share it with the companies related to or providing services to Amazon Finance.
You can contact us via phone or email preferably email to edit or delete your personal information. The Privacy Act 2020 place some limits on these rights.
Amazon Finance assures you that we will never rent or sell your personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Amazon Finance cannot ensure or warrant the security of any information you transmit to us via email or customer response form. Once we receive your transmission, we make our best effort to ensure its secure within our systems.
Any queries regarding this notice should be directed to info@amazonfinance.co.nz.
We, at Amazon Finance are committed to provide the best service to our customers. If there are any concerns regarding our services, kindly let us know, we will be more than happy to resolve it. Direct all your enquiries to Amazon Finance through any of the following channels,
Email: info@amazonfinance.co.nz
Phone: +6422 080 0235
In most of the cases, we instantly solve your issue/complaint but in some rare cases if this is not possible immediately, we’ll send you a letter to acknowledge your issue or complaint and update you the timeline we take to resolve your query.
If you are not satisfied with the actions we take to resolve your issue/complaint or with the result of our investigation, you can seek assistance from an independent external dispute resolution service, which is provided by the Office of the Privacy Commissioner.
